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Assurance 360

Independent Oversight for Outsourced Contracts and Commissioned Services

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Contract Assurance That Builds Confidence

Assurance 360 is Autrac’s independent audit and assurance service for organisations that rely on third parties to deliver operational services, facilities, or commissioned outcomes.

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From complex FM contracts to commissioned service providers, we provide structured, impartial reviews that support stronger governance, performance improvement, and assurance to boards, auditors, and regulators.

Designed for Public Sector Control & Accountability

Whether you’re managing outsourced services, operational delivery, or programme outcomes, Assurance 360 helps you answer the fundamental question:

“Are we getting what we pay for, and what we committed to deliver?”

Particularly relevant to: 

Estates and Facilities contracts (hard and soft FM)

Multi-provider operational models

Trust-wide or council-wide service contracts

Internal audit programmes and procurement reviews

What We Monitor and Review

  • Compliance with SLAs, KPIs, and technical standards

  • Performance delivery across hard and soft FM contracts

  • Resourcing and activity verification (e.g. hours, schedules, usage)

  • Contractor conduct and governance obligations

  • Stakeholder experience and engagement

  • Alignment with HTMs, HBNs, SFG20, and sector frameworks

Monitoring of Grant-Funded Activities

We also support public bodies with light-touch monitoring and evaluation of grant-funded and commissioned community projects.


This includes checking that outcomes are being met, funds are used appropriately, and reporting is ready for audit or funding body review, without adding excessive administrative burden.

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Ideal for:

  • Local authorities managing community funds

  • NHS Trusts overseeing health inequalities grants

  • Multi-academy trusts allocating centrally managed programme spend

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Intelligent Reporting

Each Assurance 360 audit includes a tailored, evidence-based report with:

Why choose Autrac? 

  • Delivered by consultants with public sector, NHS estates, and provider-side experience

  • Grounded in real-world contract delivery, not theoretical checklists

  • Scalable and adaptable: one-off audits, quarterly reviews, or portfolio-wide insight

  • Trusted by NHS Trusts, councils, and education bodies

Demonstrable ROI

Our work often pays for itself by uncovering undelivered services, overcharges, inefficiencies, or missed obligations that allow for renegotiation, recovery, or reinvestment.

Start Strengthening Your Oversight

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